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Contact MSD

Metropolitan St. Louis Sewer District
2350 Market Street
St. Louis, MO 63103-2555
(314) 768-6260
CustomerSvc@stlmsd.com

 Other Important Contacts

  • 24-Hour Customer Service: (314) 768-6260
  • Administrative Office: (314) 768-6200
  • Billing: (866) 281-5737
  • Public Meetings: Notify Me
  • Website issues: webmaster@stlmsd.com
  • Service Requests: (314) 768-6260
  • Information Requests (Missouri Sunshine Law):

    Karl J. Tyminski
    Secretary-Treasurer
    Official Records Keeper of District Public Information
    (314) 768-6200
    SunshineRequests@stlmsd.com


Business Conduct Alertline*

(800) 398-1496 

The District continues to strive to eliminate fraud, abuse, or any other regulatory non-compliance issues. A Business Conduct Alertline has been established for reporting potential problems for investigation. This Alertline supplements the normal reporting processes available when you have concerns.

*The Business Conduct Alertline is a toll-free call to the LightHouse Services, Inc. Callers who want to remain anonymous are guaranteed anonymity.

You may also report incidents by direct contact:

MSD Internal Audit Department
Gene Rhodes, (314) 768-6281
cell (314) 267-9885
fax (314) 768-2736
GFRhod@stlmsd.com

Additionally, the District's Internal Auditor has established a Post Office Box for any documentation that will assist in investigating your concerns.

Post Office Box
MSD - Internal Audit
P.O. Box 771267
St. Louis, MO 63177

All information and contacts will be kept confidential.